Privacy

Svayy Privacy Policy

Last Modified: May 1, 2024  
Effective Date: May 1, 2024

This privacy policy ("Policy") describes how Iridium Works GmbH ("we", "our", or "us"), located at Moselweißer Straße 4, 56073 Koblenz, Germany, handles your information when you use our services, including our web application and iOS app collectively known as "svayy" (the "Services"). As the data controller under applicable privacy laws, this Policy applies when you use svayy in your personal capacity.

1. Information We Collect

Information you provide to us:
When you create an account, you are asked to provide:- email address- firstname - lastname
If you decide to buy a `Svayy Unlimited` subscription, we also ask you to provide:- Cardholder firstname- Cardholder lastname- Card data (Number, Expiry date, CVC)- Land/Region

Information we automatically collect about you:
- Identifiers: Such as your IP address and device information (model, brand, operating system).
- Cookies and similar technologies: We use cookies to enhance your user experience and analyze service usage. More details on how we use these technologies are described below.

2. How We Use Your Information

- To provide and manage the Services: We use your information to manage your registration, enable service functionalities, and handle your data securely as per our encryption protocols.
- For improvement and analytics: We do not use any cookies or comparable technologies to track your user behavior.
- To support and communicate with you: We do not use any cookies or comparable technologies to use this information for support, analytics or advertisment. We use your persoanl information to contact and adress you personally if neccessary.

3. How We Use Cookies and Similar Technologies

Cookies are small data files placed on your device. We use cookies to improve and personalize your experience during the login validation and inside the app.
- Strictly Necessary Cookies: These are required for the operation of svayy, such as authentication and security.
- Functional Cookies: Would enable us to remember your service preferences.
- Analytical Cookies: Would help us understand user interaction with svayy, which improves our services. We do not use it.

You can configure your browser to reject cookies but doing so may affect your ability to use Svayy.

4. Sharing Your Information

We do not share your personal information with third parties except as necessary for providing the services, complying with the law, or as part of a corporate restructuring.

5. Data Storage and Security

Your information is securely stored within the European Union. We employ industry-standard security measures to protect your data, including advanced encryption techniques for data at rest and in transit. The server Location is Frankfurt, Germany. (Hosted on Ionos Cloud Servers)

6. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact our support team.

7. Changes to This Policy

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on our website prior to the change becoming effective.

Contact Us
If you have any questions about this Policy or our privacy practices, please contact us at:
Email: support@svayy.com  
Address: Iridium Works GmbH, Moselweißer Straße 4, 56073 Koblenz, Germany

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.